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The St. Regis Kanai Resort, Riviera Maya - Cancun - Mexico
Cancun, Mexico

The St. Regis Kanai Resort, Riviera Maya

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The St. Regis Kanai Resort, Riviera Maya

Cancun, Mexico

AffordabilityPremium
Rating★4.7
AddressPaseo Kanai 15, Solidaridad, 77730 Playa del Carmen, Q.R., Mexico
HotelTop Rated

Last updated: February 11, 2026

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Location

Paseo Kanai 15, Solidaridad, 77730 Playa del Carmen, Q.R., Mexico

Cancun, Mexico

Pros

  • "Quiet luxury in Riviera Maya. My husband and I greatly enjoyed our stay here. It was rejuvenating— an oasis in the area."
  • "Towards the final days of July, my family and I arrived at The St. Regis Kanai Resort and were greeted by an exceptional"
  • "Visited the hotel during the end of October and was pleasantly surprised how beautiful the location truly is. The ground"

Cons

  • "I want to express my extreme satisfaction with the customer service provided by the reception staff member, Thalia. From"

Guest Reviews

★★★★★ Anna Foster — 2 months ago

Quiet luxury in Riviera Maya. My husband and I greatly enjoyed our stay here. It was rejuvenating— an oasis in the area. The hotel staff went above and beyond to attend to any needs. The restaurants were outstanding, the gym was well-equipped, and the pools were magnificent. My favorite parts of the room: the verde marble throughout (omg OBSESSED), our ‘butler’ bringing a cappuccino in the morning, the Assouline coffee table books, and of course the plunge pool. 10/10 recommend a stay here if yo

★★★★★ Franco Castro Guzman — 2 months ago

Towards the final days of July, my family and I arrived at The St. Regis Kanai Resort and were greeted by an exceptionally warm and welcoming staff. The resort’s concept is nothing short of breathtaking. Its architecture, design, and surrounding vegetation create an atmosphere that feels both intentional and harmonious with the land. What impressed us most was the unwavering attentiveness demonstrated by every member of the team. Throughout our stay, we had the pleasure of forming a genuine con

★★★★★ Joey Novelli — 3 months ago

Visited the hotel during the end of October and was pleasantly surprised how beautiful the location truly is. The grounds are nicely manicured and clean, the rooms are sophisticated and have that luxury touch, and the service is welcoming and friendly. The spa is amazing! Cecilia, William, Carolina, and the rest of the staff were so attentive and provided an amazing experience. True professionals! The food was excellent and our servers Marco, Ivan, and Diego really made you feel special. Kopa an

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★★★★☆ Maggie Wu — a month ago

The resort is very large, beautifully designed, and feels spacious and comfortable throughout. We stayed in a suite with an exceptionally large terrace, and relaxing on the balcony while overlooking the ocean was a highlight of the stay. Staff were friendly and helpful, and our butler was responsive. We tried most of the restaurants: • Chaya (breakfast): Limited selection but sufficient. • Beach Club: Better than Riviera, in my opinion. • Toro: Nice atmosphere, food was fine. • SO’OL at Edition

★★★☆☆ Aneesah Bawa — 3 weeks ago

I want to express my extreme satisfaction with the customer service provided by the reception staff member, Thalia. From the moment I arrived, Thalia demonstrated exceptional professionalism, warmth, and genuine care. She was attentive, proactive, and consistently went out of her way to ensure that my stay was as pleasant and seamless as possible. Her attitude and dedication truly reflect the level of service one expects from a luxury brand like St. Regis. Quite honestly, Thalia is the main rea

Highlighted Guest Review

Excellent

Quiet luxury in Riviera Maya. My husband and I greatly enjoyed our stay here. It was rejuvenating— an oasis in the area. The hotel staff went above and beyond to attend to any needs. The restaurants were outstanding, the gym was well-equipped, and the pools were magnificent. My favorite parts of the room: the verde marble throughout (omg OBSESSED), our ‘butler’ bringing a cappuccino in the morning, the Assouline coffee table books, and of course the plunge pool. 10/10 recommend a stay here if yo

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