Ocean Centre Hotel Geraldton

We recently stayed at the Ocean Centre Hotel and our experience was wonderful! The staff had been very helpful and accommodating when we had to change rooms and add kids to the mix for an additional night. They responded to emails quickly and were always eager to help accommodate the changes we required. Our room move was very smooth, and the Level 4 Ocean Suite room was to die for with the amazing balcony, views and the room itself. Everything was clean and tidy and very comfortable. The complimentary drink vouchers were great, even though we ran out of time to use them up! Breakfast offerings were tasty and staff very friendly. Overall, our experience was amazing and we definitely want to come back again. I feel like that room needs to be my second home now. There were a few disappointing items: Bar closing at 9pm was a little disappointing. I am not a great drinker but after we had finished with our afternoon/evening activities (kids were performing in a band tour) we came back to the hotel and the plan was to sit at the Sirocco Bar, play board games and have a few drinks which would have felt more social but the bar closed at 9pm. So, we ended up having to walk to shops to buy our own drinks and spend time in the room instead (which I guess is not a bad thing when the room was that amazing). No dinner being prepared on site was also disappointing. I would expect a 4-star hotel to provide table service rather than scanning a QR code and receiving take-away containers. The hotel does provide plates and cutlery, but your food actually comes in a takeaway container, and it is just not the same. In-house kitchen and table service would have provided a more decadent experience, matching the experience provided by the room itself. Same with room service. The same restaurant provides room service and everything arrives in takeaway containers. I have stayed in motels that provide plated food. I would have expected that at least here. Staying in that brilliant room and eating out of cardboard containers felt a little jarring. Both the bar, dining and room service should have stayed open until 11pm. Hotel provides parking for guests which is great and you get a private code to access the parking area. What was scary was how tight the parking was!! I can understand due to the location that the space is at a premium but maybe next time I will drive my little car instead of the big one. Overall, our experience was amazing and we will come back again. We may just plan better next time in terms of food and drink options.