Galaxy Hotel Iraklio

★★★★★ Efonthedl — a month ago

From the moment I arrived, this hotel delivered impeccable service at every single level—the kind that is rare and unforgettable. The front desk team, Zoe and Michales, set the tone immediately. Warm, professional, genuinely caring, and incredibly attentive, they made me feel not like a guest, but like someone truly welcomed and valued. Their understanding and willingness to go above and beyond was exceptional and deeply appreciated. The excellence continued each morning at breakfast, where th

★★★★★ Rebecca J. Cheeks, PhD — 3 months ago

There were a lot of great reviews about this hotel and still, I walked in a little skeptical. Well. I stand corrected! This hotel is wonderful. The staff, design, cleanliness, service. Everything. A phenomenal value. My only regret is I have only one night here! Next time I come to Heraklion, I will stay here!

★★★★★ avigail tsimanis — 3 months ago

We would like to express our heartfelt thanks to the entire team for making our stay so enjoyable and memorable. The reception staff (Anthi, Kliti, Pavlos, Zoe and Kiki) were exceptionally professional, warm, and attentive — their hospitality made me feel truly welcome from the very first moment. The restaurant was absolutely superb, offering both exquisite cuisine and impeccable service in a luxurious atmosphere. Our gratitude extends to everyone at the hotel for their excellent work and genuin