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Aparthotel Aspen - Bansko - Bulgaria
Bansko, Bulgaria

Aparthotel Aspen

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Aparthotel Aspen

Bansko, Bulgaria

Rating★3.5
Addresssq. Gramadeto, st. Strazhite 8, 2770 Bansko, Bulgaria
Hotel

Last updated: February 11, 2026

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Location

sq. Gramadeto, st. Strazhite 8, 2770 Bansko, Bulgaria

Bansko, Bulgaria

Pros

  • "Great location, just 3 minutes walk to the gondola. Surrounded by pubs and restaurants so not far walk for food and drin"

Cons

  • "First, let me tell you that the review concerns the restaurant and the spa only, without the accommodaiton. The complex "
  • "Location is good (hence the 2 stars). The Aspen itself offers very poor customer service, the staff look like they’d rat"
  • "Do not stay here!! Other than location, our entire experience was absolutely appalling!!! First, the staff are extremely"

Guest Reviews

★★★★★ kelvin wong — 11 months ago

Great location, just 3 minutes walk to the gondola. Surrounded by pubs and restaurants so not far walk for food and drinks and ski hire places. Even supermarkets are nearby, perfect if u have young kids and want a self catering option. Good value for money, and great host in Andy. He can arrange everything you need for a ski holiday. And if you want a cheeky pint, he is your man too. Cheers kelvin and the girls.

★★★☆☆ Zlatin Mladenski — 2 years ago

First, let me tell you that the review concerns the restaurant and the spa only, without the accommodaiton. The complex was made with a plan- there is a big, well maintained inside garden which keeps you cool during the Summer. The outdoor pool is small but it is left totally uncontrolled- kids are jumping in the water all the time, adults play volleyball. You can not swim, you can not rest and you can not even stay longer in the pool without having a conflict situation with other guests. The st

★★☆☆☆ Adam Foulstone — 2 years ago

Location is good (hence the 2 stars). The Aspen itself offers very poor customer service, the staff look like they’d rather be anywhere else but on the front desk and aren’t very helpful. The room itself was dusty, cupboards were hanging off and the sofa was covered in hairs from other previous guests and looked like it hadn’t been cleaned in a long time. There was also no plates, cutlery, etc. in the cupboards so if you wanted to have drinks, food in then the option wasn’t there to do so. Would

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★☆☆☆☆ Laura Froese — a month ago

Do not stay here!! Other than location, our entire experience was absolutely appalling!!! First, the staff are extremely unengaged, rude and will do the bare minimum to help you. I had asked simple questions about the resort for safety reasons as well as suggestions on alternative parking, etc and they were unwilling to help at all. We were in a private apartment so anytime I came to them, they refused to speak to me. I had addressed an electrical issue in the hallway (common area) and they just

★☆☆☆☆ Sebastian Bobryk — 11 months ago

Do not recommend. None of the staff at the reception or restaurant speaks english. The ski room was not working. There was no hot water for two days.

Highlighted Guest Review

Average

Great location, just 3 minutes walk to the gondola. Surrounded by pubs and restaurants so not far walk for food and drinks and ski hire places. Even supermarkets are nearby, perfect if u have young kids and want a self catering option. Good value for money, and great host in Andy. He can arrange everything you need for a ski holiday. And if you want a cheeky pint, he is your man too. Cheers kelvin and the girls.

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