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Villas HM Palapas del Mar - Isla Holbox
Isla Holbox

Villas HM Palapas del Mar

Home›Explore›Trip to Isla Holbox›Hotels›Villas HM Palapas del Mar

Villas HM Palapas del Mar

Isla Holbox

Rating★4.3
AddressC. P.o Kuka Manzana 133, 77310 Holbox, Q.R., Mexico
HotelPopular

Last updated: February 11, 2026

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Chic hotel offering 2 outdoor pools, a sushi bar & DJs, as well as beach access & gulf views.

Overview

Chic hotel offering 2 outdoor pools, a sushi bar & DJs, as well as beach access & gulf views.

Location

C. P.o Kuka Manzana 133, 77310 Holbox, Q.R., Mexico

Isla Holbox,

Pros

  • "We had a fantastic stay at Villas HM Palapas del Mar and were extremely satisfied with our experience.

The beach is abs"

Cons

  • "We’re currently staying here for our Christmas holiday, and for such a very expensive hotel, the experience has been dis"
  • "This hotel markets itself as “luxury,” but the reality is the opposite. After a 6-hour journey, we arrived to a room wit"
  • "We arrived at the hotel after a full day of traveling and had no hot water in the shower. When we asked the reception to"

Guest Reviews

★★★★★ Florian — 3 weeks ago

We had a fantastic stay at Villas HM Palapas del Mar and were extremely satisfied with our experience. The beach is absolutely beautiful – wide, relaxed, and perfect for enjoying the sea and sunsets. Breakfast was very good, with a nice selection and high quality. The rooms are stylish, comfortable, and well designed, creating a great atmosphere to unwind. The service throughout our stay was excellent: friendly, attentive, and always helpful. We would definitely come back and can highly recom

★★★☆☆ Melinda Lane — a month ago

We’re currently staying here for our Christmas holiday, and for such a very expensive hotel, the experience has been disappointing. The reception staff has been unfriendly, and communication has been difficult due to the language barrier. We also requested two rooms next to each other for our family, but were told last‑minute that it wasn’t possible. Once we checked in, we found several issues with our room: 1.) the safe didn’t work 2.) no luggage rack 3.) a noisy AC unit that kept shutting off

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★☆☆☆☆ Shiran Miara — 2 weeks ago

This hotel markets itself as “luxury,” but the reality is the opposite. After a 6-hour journey, we arrived to a room with no hot water and barely any water pressure. Showering was impossible. We were repeatedly forced to stay in the room for repairs, losing a large part of our vacation, including the sunset. After multiple failed attempts, we were told there was no solution, no room change, and no compensation. The only thing offered was booking another night at almost full price — later even mo

★☆☆☆☆ אליאן לוי — 2 weeks ago

We arrived at the hotel after a full day of traveling and had no hot water in the shower. When we asked the reception to fix it or change our room, things only got worse. For two full days, we dealt with constant “repairs”: first no hot water, the next day no water at all — literally nothing coming out of the tap. Maintenance would only come if we stayed in the room, claiming it would take “20 minutes” each time. In reality, we spent hours over two days stuck in the room waiting, with no water

★☆☆☆☆ מאור שריקי — 2 weeks ago

Terrible experience. For two consecutive days, there was construction and renovation work in the room right next to ours. The noise was unbearable and completely ruined our stay. On top of that, there was a loud engine/machine right next to the entrance of our room, which made it impossible to sleep at all. We paid good money for this room and expected a basic level of comfort, which we absolutely did not get. We contacted the reception twice, and each time we were told that the issue would be

Highlighted Guest Review

Good

We had a fantastic stay at Villas HM Palapas del Mar and were extremely satisfied with our experience. The beach is absolutely beautiful – wide, relaxed, and perfect for enjoying the sea and sunsets. Breakfast was very good, with a nice selection and high quality. The rooms are stylish, comfortable, and well designed, creating a great atmosphere to unwind. The service throughout our stay was excellent: friendly, attentive, and always helpful. We would definitely come back and can highly recom

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