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Sheraton Grand Rio Hotel & Resort - Rio de Janeiro - Brazil
Rio de Janeiro, Brazil

Sheraton Grand Rio Hotel & Resort

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Sheraton Grand Rio Hotel & Resort

Rio de Janeiro, Brazil

AffordabilityPremium
Rating★4.7
AddressAv. Niemeyer, 121 - Leblon, Rio de Janeiro - RJ, 22450-220, Brazil
HotelTop Rated

Last updated: February 11, 2026

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Oceanfront lodging with 3 outdoor pools, multiple dining options, plus tennis courts & a spa.

Overview

Oceanfront lodging with 3 outdoor pools, multiple dining options, plus tennis courts & a spa.

Location

Av. Niemeyer, 121 - Leblon, Rio de Janeiro - RJ, 22450-220, Brazil

Rio de Janeiro, Brazil

Pros

  • "I was worried about booking here due to the bad reviews but we have had a great experience.

We had a partial sea view r"

Cons

  • "The hotel is in a prime location, but the staff are not very professional. I checked in on my birthday, and the front de"
  • "Decent hotel but not clean. Quite run down as well. There was a dead insect in the bathroom for the 6 days we were there"
  • "AVOID This "5-Star Hotel" - Filthy Rooms, Awful Smell, and Appalling Service. If possible, I would've marked negative or"

Guest Reviews

★★★★★ Mandi Kaur — a week ago

I was worried about booking here due to the bad reviews but we have had a great experience. We had a partial sea view room with a bathtub/shower. Plenty of towels. You can ask for a range of amenities including robes and slippers. The room was clean apart from one stain on the carpet. Room had its own iron and ironing board. Power outlets are 110v bear that in mind for hair straighteners especially from the UK. There was a smart tv but the apps wernt updated so we couldnt use them. The breakfa

★★★☆☆ Saleh Shirafkan — a month ago

The hotel is in a prime location, but the staff are not very professional. I checked in on my birthday, and the front desk didn’t even mention it. The rooms were not good, and I had to change rooms twice. The shower water was cold, so I had to take a cold shower. On the positive side, the hotel has a couple of good restaurants, and the tours are very good. Also, the front desk information is not always accurate, so you should double-check anything they tell you.

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★★★☆☆ S W — 2 months ago

Decent hotel but not clean. Quite run down as well. There was a dead insect in the bathroom for the 6 days we were there. The cleaning crew never saw it. The shower leaked and so bathroom flooded every time we showered. The tried to fix this but it didn’t stop. The lounge dining room floor is very grotty. Good location and on the beachfront but more like a 3star hotel. Food was good. Not sure why they can’t get it properly cleaned.

★☆☆☆☆ Steve — 2 months ago

AVOID This "5-Star Hotel" - Filthy Rooms, Awful Smell, and Appalling Service. If possible, I would've marked negative or 0!! My recent stay at the Sheraton Grand Rio Hotel & Resort was a complete disaster and the worst experience I have ever had at a "5-star" establishment. I strongly urge future travelers to avoid this hotel. We booked a ocean front sea-view room hoping for a dream holiday in Rio, a trip we saved for and planned over a year. Upon check-in, we were assigned a room that was not

★☆☆☆☆ Chaiya Murchison — 4 months ago

The view from the pool area was absolutely beautiful, and one of the supervisors provided excellent service after my complaint. However, aside from that, I was quite unimpressed with the hotel overall. I only purchased a day pass, so I can’t comment on the rooms, breakfast, or other amenities. When I checked in, the woman at reception informed me that the day pass (R$299 plus 10% tax) included access to the pool, sauna, steam room, and spa showers. However, when I went upstairs to use the spa,

Highlighted Guest Review

Excellent

I was worried about booking here due to the bad reviews but we have had a great experience. We had a partial sea view room with a bathtub/shower. Plenty of towels. You can ask for a range of amenities including robes and slippers. The room was clean apart from one stain on the carpet. Room had its own iron and ironing board. Power outlets are 110v bear that in mind for hair straighteners especially from the UK. There was a smart tv but the apps wernt updated so we couldnt use them. The breakfa

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