Mercure Queenstown Resort
Mercure Queenstown Resort
Queenstown, New Zealand
Last updated: February 11, 2026
Low-key hotel offering lake views, 2 restaurants & a cafe/bar, plus a sauna & an outdoor pool.
Overview
Low-key hotel offering lake views, 2 restaurants & a cafe/bar, plus a sauna & an outdoor pool.
Location
21 Sainsbury Road, Fernhill, Queenstown 9300, New Zealand
Queenstown, New Zealand
Pros
- "It was so easy to book a room. We had a cancelled flight and were so grateful you had a room. The ladies at the front "
- "Stayed for 3 nights with my husband and kids. The rooms were comfortable and clean and we had a beautiful view of the la"
- "I loved this hotel. While it looked outdated, it was well maintained and felt very comfortable. I got upgraded to a lake"
Cons
- "Other than the location and the view, our experience was disappointing due to cleanliness and housekeeping standards. A "
Guest Reviews
★★★★★ Sarah Margulies — 2 weeks ago
It was so easy to book a room. We had a cancelled flight and were so grateful you had a room. The ladies at the front desk were SO kind. The receptionist the following day actually let us have breakfast after we overslept and missed the buffet, and then helped us with the pool and sauna/shower before we headed back to the airport. Food from the bar late at night was SO GOOD.
★★★★★ Tanja Ritson — 3 weeks ago
Stayed for 3 nights with my husband and kids. The rooms were comfortable and clean and we had a beautiful view of the lake. We booked Mercure because it had a pool and is family friendly. We rate our stay very highly because we all slept SO well, all staff were friendly and helpful. The breakfast buffet was alright but they can make an effort to have the kids breakfast options out earlier, every time we arrived at the breakfast there was nothing (literally an empty table) labelled “kids breakfas
