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Mercure Almaty City Center - Almaty - Kazakhstan
Almaty, Kazakhstan

Mercure Almaty City Center

Home›Explore›Trip to Almaty›Hotels›Mercure Almaty City Center

Mercure Almaty City Center

Almaty, Kazakhstan

AffordabilityPremium
Rating★4.6
AddressAbylai Khan Ave 53, Almaty 050004, Kazakhstan
HotelTop Rated

Last updated: February 11, 2026

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Polished quarters in a contemporary hotel with casual dining & a bar, plus a spa & a fitness center.

Overview

Polished quarters in a contemporary hotel with casual dining & a bar, plus a spa & a fitness center.

Location

Abylai Khan Ave 53, Almaty 050004, Kazakhstan

Almaty, Kazakhstan

Pros

  • "My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty. I visited Almaty wh"
  • "My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location a"
  • "We visited the spa located in this hotel and were absolutely delighted! It was our first visit, and everything was perfe"

Cons

  • "Very disappointed with the hotel. I found a used razor in my shower when I entered my room. They checked me in with wron"

Guest Reviews

★★★★★ Magenta Event — a month ago

My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty. I visited Almaty while I was in the breastfeeding phase, where I must preserve/store my breast milk to take for my baby back home. As it is well known, hotel rooms do not have freezer in them. I am so thankful and great full for Mark and Assem for their help in that matter; specially Mark, not only has he helped me, but also provided me with solutions to the problem. He has the qualifications to

★★★★★ 정태엽 — 3 months ago

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look. The interior beautifully blends creativity and tradition, with local patterns, photos, and ornaments throughout the lobby, restaurant, and rooms. It’s even more impressive in person than in photos — a true work of art. The room condition was excellent and very clean. Breakfast wasn’t extensive but of good quality. Special thanks to a staff member nam

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★★★★★ Olena Vysotska — 3 months ago

We visited the spa located in this hotel and were absolutely delighted! It was our first visit, and everything was perfect — a calm atmosphere, cleanliness, and attentive staff. Special thanks to Sabina and Dana — true professionals with golden hands. After the treatments, we felt completely relaxed and refreshed. Highly recommended!

★★★★★ Tanzila Shabnam Smrity — 6 months ago

The room was really impressive. Besides I tried their breakfast and it’s really good. The hotel location is very convenient to reach to the city and roam around. The staff are very nice. It was a lovely stay there. Most importantly, you can book a day trip tour guide from the hotel reception. It was really amazing and helpful.

★★☆☆☆ Londoner — 2 months ago

Very disappointed with the hotel. I found a used razor in my shower when I entered my room. They checked me in with wrong information, they wouldn’t realise that if I did not order a taxi from my room account. While they were checking me with right info , the terms they wanted me to sign had a difference nationality and the they expected me to sign it. Most of the staff are quite inexperienced. Their SPA needs an update.

Highlighted Guest Review

Excellent

My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty. I visited Almaty while I was in the breastfeeding phase, where I must preserve/store my breast milk to take for my baby back home. As it is well known, hotel rooms do not have freezer in them. I am so thankful and great full for Mark and Assem for their help in that matter; specially Mark, not only has he helped me, but also provided me with solutions to the problem. He has the qualifications to

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