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Mansión Alcázar Hotel Cuenca - Cuenca - Ecuador
Cuenca, Ecuador

Mansión Alcázar Hotel Cuenca

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Mansión Alcázar Hotel Cuenca

Cuenca, Ecuador

AffordabilityPremium
Rating★4.7
AddressSimon Bolivar 12-55 Y, Cuenca, Ecuador
BarHotelTop Rated

Last updated: February 11, 2026

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Upscale boutique hotel in a grand mansion offering a spa, a cocktail bar & an upmarket restaurant.

Overview

Upscale boutique hotel in a grand mansion offering a spa, a cocktail bar & an upmarket restaurant.

Location

Simon Bolivar 12-55 Y, Cuenca, Ecuador

Cuenca, Ecuador

Pros

  • "Stunning hotel, was very surprised. Fernanda at the front desk was excellent. The food was above average. Rooms were gre"
  • "We stayed two nights at Mansión Alcázar Boutique Hotel with my wife and her sister along with her husband, each couple h"
  • "This is a beautifully restored property. With a European feel to it. Beautiful garden. Whilst we. found our initial acc"

Cons

  • "Beautiful garden and inner patio, but that’s where the positives end.

The Wi-Fi was terrible and constantly crashing fo"

Guest Reviews

★★★★★ Nav S — 3 weeks ago

Stunning hotel, was very surprised. Fernanda at the front desk was excellent. The food was above average. Rooms were great. The fan they gave us wasn't great but otherwise it's a great hotel

★★★★★ Wilfrido Matamoros — a month ago

We stayed two nights at Mansión Alcázar Boutique Hotel with my wife and her sister along with her husband, each couple having their own room, and the experience was excellent from start to finish. The hotel is set in a beautifully restored 19th-century heritage building (possibly with even older origins), where great care has been taken to preserve the architecture, details, and historical character. This attention to heritage makes the stay warm, elegant, and truly special. Its location is ou

★★★★★ Alex W

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— 3 months ago

This is a beautifully restored property. With a European feel to it. Beautiful garden. Whilst we. found our initial accommodation cramped for 2 people, we were luckily able to change to another beautiful room. Staff is top notch. Location is perfect.

★★★★★ Viking Sensation — 4 months ago

This was a great experience. The hotel is located in a old historical building in a great central location of cuenca. It is absolutely beautiful. One of the stars was the staff - they are extremely on top of everything an helpful. I have never met people this great. The morning breakfasts too have been spectacular. I think its nice to be in a smaller hotel. I love the heating pads they bring you. Its a nice rustic hotel! the only things I would have to say is at night if someone is talking or wa

★★★☆☆ Jorge Luis Bustamante Chan — 2 weeks ago

Beautiful garden and inner patio, but that’s where the positives end. The Wi-Fi was terrible and constantly crashing for two days straight — clearly a hotel issue. For a place that markets itself as luxury, the lack of attention to detail is unacceptable. Breakfast was mediocre, and being served a cheap discount chamomile tea (“La Original”) was honestly shocking. This hotel overpromises and underdelivers, unlike its sister property Hotel Santa Lucía. I’d only return if the stay were booked by

Highlighted Guest Review

Excellent

Stunning hotel, was very surprised. Fernanda at the front desk was excellent. The food was above average. Rooms were great. The fan they gave us wasn't great but otherwise it's a great hotel

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