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Hotel Casa Mexicana - San Cristobal de las Casas
San Cristobal de las Casas

Hotel Casa Mexicana

Home›Explore›Trip to San Cristobal de las Casas›Hotels›Hotel Casa Mexicana

Hotel Casa Mexicana

San Cristobal de las Casas

Rating★4.4
AddressC. 28 de Agosto 1, Zona Centro, 29240 San Cristobal de las Casas, Chis., Mexico
HotelPopular

Last updated: February 11, 2026

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Informal hotel offering an art gallery, a restaurant/bar & a boutique, plus a spa with a sauna.

Overview

Informal hotel offering an art gallery, a restaurant/bar & a boutique, plus a spa with a sauna.

Location

C. 28 de Agosto 1, Zona Centro, 29240 San Cristobal de las Casas, Chis., Mexico

San Cristobal de las Casas,

Pros

  • "Very nice hotel! The value is amazing. The rooms are quiet and very clean, shower is perfect with good hot water and pre"
  • "Rooms are nice, clean and spacious. Some we were shown had a little chemical smell from cleaning but ours was fine. Wifi"

Cons

  • "This hotel is nicely located for all of the main sights of the city. The staff were pleasant, the house keeping staff we"
  • "I don’t usually leave reviews on anything unless it’s great. This place is overpriced. They had the nastiest attitude wh"
  • "Stayed here for 2 nights and no wifi for the entire time, we complained that we couldn't connect and were told it was be"

Guest Reviews

★★★★★ Gabriel Gauffre — a year ago

Very nice hotel! The value is amazing. The rooms are quiet and very clean, shower is perfect with good hot water and pressure. Great mattresses and linen. Excellent service from the staff, and the patio is beautiful. My only stop when I come back to San Cristóbal!

★★★★☆ Andreas Engelmayer — a year ago

Rooms are nice, clean and spacious. Some we were shown had a little chemical smell from cleaning but ours was fine. Wifi signal and internet connections were unstable.

★★★☆☆ Lou Jones — 2 years ago

This hotel is nicely located for all of the main sights of the city. The staff were pleasant, the house keeping staff were very friendly and cheerful. Everything was very clean and breakfast was very nice. The bathroom had nowhere for you to put anything, a shelf would have been useful, the room was adequate however the noise was too much, we were woken very early each morning by guests leaving, the walls are so thin it was as though they were in the room with us. We didn't sleep well here, it

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★★☆☆☆ Javier Salazar — a year ago

I don’t usually leave reviews on anything unless it’s great. This place is overpriced. They had the nastiest attitude when we asked someone where we could get coffee in the morning. Door mechanism is actually kinda loud. They repeatedly replaced only two of our three towels. Upon checkout they insisted we had taken a hanger with us and charged us for it. Save your money, there’s a “fancy, comfortable” facade on the exterior but it’s pretty mid. I’d say the only perk was proximity to everything.

★☆☆☆☆ Michael — a year ago

Stayed here for 2 nights and no wifi for the entire time, we complained that we couldn't connect and were told it was being looked into and would be fixed but it never was. The rooms were unpleasantly dark and the bathroom look like it was put together by a child. The floors were not only uneven but the tiles were a trip hazard in the shower as they were so uneven. While we are on the topic of tiles, most were a dark greeny brown colour except for the random red tiles that look like they put in

Highlighted Guest Review

Good

Very nice hotel! The value is amazing. The rooms are quiet and very clean, shower is perfect with good hot water and pressure. Great mattresses and linen. Excellent service from the staff, and the patio is beautiful. My only stop when I come back to San Cristóbal!

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