Booked AI partners with EnPerSo Business Travel
Bringing Booked AI’s travel technology into EnPerSo’s corporate travel operations.
Booked AI has partnered with EnPerSo Business Travel to bring its AI travel technology into EnPerSo’s corporate travel operations. The partnership will combine EnPerSo’s travel management services with Booked AI’s work on automation across booking and servicing.
The collaboration forms part of Booked AI’s expansion across Australian travel management companies, with a focus on integrating into the systems and processes those businesses use to serve their corporate customers.
Building around EnPerSo’s travel operations
Corporate travel involves more than finding a flight or reserving a room. A booking sits within a wider relationship between the traveller, their employer and the travel management company responsible for supporting the journey. Changes to an itinerary also need to be reflected in the systems used to manage it.
The approach behind this partnership is to introduce Booked AI within that operating environment. The planned work will focus on how AI-assisted travel requests can connect with EnPerSo’s existing services, rather than asking its customers to move into a separate travel programme.
The focus of the collaboration
Booking and servicing are the central areas of the partnership. The implementation work will establish how Booked AI can support these activities within EnPerSo’s technology stack and service model.
Booking support
The booking work will focus on connecting a traveller’s request with the information and services needed to arrange their trip. The aim is to reduce repetitive handling while keeping the resulting booking connected to the travel management process.
Support when plans change
Servicing covers the work that follows a booking, including requests to change or cancel travel. The planned integration will consider how these requests move through the relevant systems and where a consultant’s involvement is needed. The aim is a connected service experience as the traveller’s requirements change.
Integration before expansion
Booked AI’s broader approach is to work with the third-party platforms that travel management companies already depend on. Supplier connections, operational systems and company workflows all influence how a request can be fulfilled.
For the EnPerSo collaboration, the next stage is to translate that approach into an implementation suited to its operations. Available capabilities will depend on the integrations configured and verified through that work. This announcement marks the partnership; it does not represent the completion of the rollout.
Working together
The partnership brings together EnPerSo’s corporate travel services and Booked AI’s technology with a practical objective: make booking and servicing easier to manage within an established travel business.
Further announcements will share the capabilities introduced as the collaboration progresses.